Privacy policy

About Isabella Lodge

Isabella Lodge is a 5 star tourist furnished accomodation in Bolquère in the Pyrenees.

N° Siret : 898 949 706 00011 – RCS RODEZ
VAT NUMBER: FR34 898 949 706

247 route des Prades, 12350 LANUEJOULS

The website address is: https://isabellalodge.com. It presents the chalet, its services and prices. Visitors can book and pay for their stay online.

Use of personal data collected

The personal information collected is gathered through forms, thanks to the interactivity established between you and the Isabella lodge website.

  • Contact form

The form is available at the following URL address: https://isabellalodge.com/en/contact-chalet-access/

Information is only sent by email to the following address: contact@isabellalodge.com.

  • Booking form

The form is available at the following URL address: https://isabellalodge.com/en/booking/

The information you send via these forms is only used by Isabella Lodge for the following purposes:

Contact / request for information
Reservation / rental of the chalet

At no time are your details passed on to third parties. We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred or given to any other company for any reason without your consent.

Statistics and audience measurement

Isabella lodge uses Google Analytics and Google search console, in order to establish statistics and audience measurements.

This personal data is anonymised and is not used for any other purpose (resale, etc).

Google has its own confidentiality policy which you can consult here.

The rights you have over your data

We are committed to offering you the right to withdraw your personal information.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.

To exercise these rights, please write to us:
E-mail: contact@isabellalodge.com
Telephone: 06.74.03.84.52

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately. We use secure protocols for communication and data transfer (such as HTTPS).

Although we do our best, we cannot guarantee the total security of information. However, we undertake to inform the relevant authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist the authorities in the event of a breach.

Contact information

Isabella Lodge

Email: contact@isabellalodge.com
Telephone: 06.74.03.84.52

Legislation policy

We are committed to complying with the legislation set out in :
new data protection law referred to as: RGPD (General Data Protection Regulation)